Saturday, August 23, 2008

Document library explorer view problem

Scenario:
When you navigate a document library and click on Action > Open In Explorer View , nothing happens

Possible Reasons:
1. 'WebClient' service not running on the client computer.
2. Your Site is not listed as Trusted Site.

Resolution:
1. Make sure WebClient service is running.
2. Add the site to the list of Trusted Sites.

Steps:
1.a. Open 'Administrative Tools'
1.b. Open 'Services' and look for the 'WebClient' service.
1.c. If this one is stopped or disables, enable it and start it.

2.a. Open Internet Explorer
2.b. Go to Tools > Internet Options > Security.
2.c. Click on Trusted Sites and Add option
2.d. Add the site to the list of Trusted Sites.

3 comments:

Vanidad September 5, 2008 at 10:43 AM  

Hi.
I add my site (MOSS 2007) like trusted and the WebClient is running, but I still with a error in explorer view.
It shows "The page cannot be displayed" and the footer say "DNS Error".
Any help? Thanks!

Sandeep K Nahta September 5, 2008 at 10:51 AM  

Are you using SSL ? https protocol ?

Try accessing the site from Windows Explorer using \\servername\Shared Documents

if that also gives error.. try replacing servername with serverIP

Shakti Srivastava July 17, 2010 at 4:58 AM  

Hi,

I hava a similar issue...i am accessing the iste from internet. and when i open explorer view...it says page cannnot be displayed....also the site is SSLed...